Support

The first thing you should do when you have a problem with a program is to verify if you have the latest version. You can get your current version by opening the About box from the main menu. Make sure that your current version is the same as the version listed below. If a new version is available, you should update your software.

• dupeGuru: 3.3.3
• dupeGuru Music Edition: 6.2.1
• dupeGuru Picture Edition: 2.4.1
• moneyGuru: 2.4.3
• PdfMasher: 0.6.3

If the problem persists with the latest version, please contact support at support@hardcoded.net. Most requests are answered within a few hours, and every one of them is answered within 2 business days.

Get Satisfaction

Get Satisfaction is a spiffy website for community oriented customer service. You can go there by clicking on the badge below.

If you have a question to send Hardcoded Software support, please ask it there first. I monitor this site as closely as I monitor my e-mails.