The first thing you should do when you have a problem with a program is to verify if you have the latest version. You can get your current version by opening the About box from the main menu. Make sure that your current version is the same as the version listed below. If a new version is available, you should update your software.

  • dupeGuru: 3.8.0
  • dupeGuru Music Edition: 6.7.0
  • dupeGuru Picture Edition: 2.9.0
  • moneyGuru: 2.7.2
  • PdfMasher: 0.7.4
  • KronoX: 1.1.2

If the problem persists with the latest version, please contact support at

Support forums

There's also the support forums at There's a good deal of contents in it already so the question you want to ask might already be answered. Please, consider using the support forums before sending an e-mail.

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